However, there are so many processes that consumers go through before you earn their trust as an online business to buy from you. Knowing how to put the right Online Reputation Management strategies in place will help to make you the winner all the time.
The very first thing to check is the online reputation management of your business. Your online reputation as a business worth more than the products and services you offer. Yes, it is what is being said about your business online in search engine review results, etc. The more negative reviews you have, the more consumers try to stay away from you no matter how good your deals are. There are so many ways you can build and manage your online reputation using similar strategies like Zero Moment of Truth. One of them however is by making sure you provide the best services and urge your clients or consumers to leave reviews on the site and other review sites.