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您仍只在FB、IG搞Campaign嗎?四大2021社交媒體營銷新趨勢

您仍只在FB、IG搞Campaign嗎?四大2021社交媒體營銷新趨勢

社交媒體營銷一直是各大小品牌的重要營銷戰場。隨著社交平台巨頭陸續推出「商店」和「商品標注」等功能,社交媒體已不再只是落廣告、搞Campaign抄起品牌熱度的平台。 YouFind精心總結了四大2021年社交媒體趨勢,助您在競爭越演激烈的社交媒體戰場中脫穎而出!

(1)直播購物 (Live-streaming)

持續一年的疫情讓大衆已經習慣在家購物。今時今日消費者期望於網上能與品牌直接互動和獲取所需的產品資訊。直播購物補足了以往網購所缺乏的人與人之間的互動,亦讓顧客足不出戶也能親眼看見實物,大大增加了購買意欲。

(2)社交媒體商貿 (Social Commerce)

購物功能推出後,大品牌和小網店都爭相開設他們的社交媒體商店,在可見的將來社交媒體商店很可能會成爲他們主要的生意來源。Instagram除了設置「商品標注」、「商品分類」等方便商戶傳達品牌訊息和整理商品的功能外,「結賬」功能更讓用戶不用離開APP便能完成付費流程,讓整個購物經驗流暢無阻。

(3)社媒聆聽 (Social Listening)

社交媒體作爲消費者發表用家意見的渠道是一個龐大的數據寶庫,讓品牌能根據大衆的品牌印象適時作出回應及加强正面形象。隨著市面上數據分析工具的發展愈趨成熟,社媒聆聽更是來年的關鍵營銷策略。

(4)素人宣傳 (Micro-Influencer Marketing)

素人的Followers人數雖然不及知名KOL,但與他們忠實粉絲的互動更深入,找他們介紹您的產品不會有太hard sell的感覺。有研究更發現,有1000位Followers的素人的觀衆互動率比有100,000 Followers的KOL高出85%!而且他們大多是某特定產品種類的專家,能更有效助您品牌建立專業的形象。

YouFind品牌追蹤報告 (Brand Audit) 助您策劃最佳社交媒體策略

要制定最有效針對目標顧客的社交媒體和内容營銷策略,就要先了解他們的網上消費習慣和您現時的品牌形象。YouFind有超過1億的數據庫,讓您知道:

●目標顧客到哪些第三方平台搜尋和討論您的產品?

●您和競爭對手的網上品牌形象如何?

●怎樣的内容才能吸引您的目標顧客?

只要click入以下按鈕,便能立刻免費登記索取您的品牌追蹤報告!

 

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KOL(關鍵意見領袖)

在互聯網尚未普及的時代,資訊的傳遞非常「單向」,我們接觸的資訊來源主要是大眾媒體──消息經由記者接收、由記者進行消化、整理、報道,再傳達至你與我。然而,在當今的世代,資訊不單不是單向,有是「多面向」,有如蜘蛛網,你我他可以獨立連結,也可以以群組的方式地集體連繫。從群眾的角度而言,當中尤其由 KOL(Key Opinion Leader,關鍵意見領袖)扮演著舉足輕重的角色,KOL 對在社交媒體所發表的評價,不單是吸引無數跟隨者的眼球,更影響很多人的消費決定。不難明白的是,很多品牌管理者、廣告商,現在都力求找到優秀的 KOL 以達致廣告的效果。 那麼,一位優秀的 KOL 該具備什麼條件?知名度高就一定有影響力嗎?其實不然。知名度和影響力,兩者都是重要的指標,然而,兩者未必有正比的關係。 一個知名度高的 KOL,很可能有大量的支持者(即粉絲,Fans)或者跟隨者(Followers),但未必代表這位 KOL 可以影響他們的消費決定;反之,一個具有強大影響力的 KOL,可能他算不上是街知巷聞,但他的一小撮的支持者對他可是亦步亦趨。 揀選 KOL 的質與量指標 再深入一些去想,行銷人員在評核如何選擇合適的 KOL...

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